Library Services Assistant

About the Job

Providing high-quality library and beneficiary services aligned with the library’s mission and user needs. This includes supporting visitors and guests, facilitating access to information and resources, contributing to daily library operations, and fostering a welcoming, and engaging environment that enhances the overall user experience and promotes a positive cultural presence.

Key Responsibilities

• Beneficiary support: Assist library visitors and guests by providing guidance, responding to inquiries, and facilitating access to library services and resources.

• Library operations: Support daily library operations, including circulation services, resource organization, and maintaining accurate user records.

• Resource management: Organize, handle, and maintain library materials such as books, periodicals, and multimedia resources to ensure ease of access and proper use.

• User experience: Contribute to creating a welcoming, organized, and comfortable library environment that enhances visitors’ experience.

• Information guidance: Support users in locating information efficiently and using library facilities, equipment, and digital services effectively.

• Coordination and collaboration: Work closely with library staff and other departments to support programs, visits, and special initiatives.

• Facility readiness: Ensure library spaces are properly prepared, organized, and suitable for daily use, events, and activities.

Required Qualifications

• Bachelor’s degree in Library and Information Science, Information Management, or a related field.

• Open to fresh graduates and candidates with up to 1 year of work experience.

Required Skills & Competencies

• Strong communication and interpersonal skills, with a friendly and professional approach to library visitors.

• Customer-focused mindset and willingness to assist users.

• Ability to work effectively in a team and support library operations.

• Basic knowledge of library resources, cataloging, and digital tools, with a willingness to learn and develop.

• Flexibility to participate in library activities and events.

Working Conditions

This position operates on rotating shifts, with working hours and weekly days off assigned based on a weekly work schedule.